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Getting your remote working again

The remote can only control the discs once everything is charged and switched on in the right order. Follow the steps below and the remote should respond.

1
Make sure everything is charged

Place the discs and remote in the case and charge them for 2 hours. Charging is complete when all four lights on the case are solid green.

2
Attach the gel pads to the discs

Take the discs and remote out of the case, then press one gel pad firmly onto each disc. Leave everything switched off for now.

3
Switch on both discs first

Press and hold the M button on each disc until it beeps. Only switch them on, do not press + or − to change the mode.

4
Switch on the remote

Press and hold the M button on the remote until the display lights up.

5
Adjust the mode or intensity on the remote

As you adjust it, both discs blink in sync. This confirms they are connected and working together.

Your remote is working now!

You can now control your session from the remote.

⏱️Please note: if the pads (with the discs turned on) do not touch your skin within 90 seconds of switching on, they turn off automatically. Once they are on, place them on your back within two minutes and begin your session.
Is your remote working now?